Normally we ship to most of the countries in the world except some countries who have strict customs policies for the product import.
We can't ship to Brazil and India.
For Argentina and Austria, the client needs to help for the clearance.

Once we confirm your order, we will test the product in our technical center to make sure the product is running well before shipping to you. Then we will deliver the product to our forwarder for the delivery. We will update the tracking number on our website and you will receive an email for the details. This process takes about 3-10 working days.

The actual shipping date for the preorder products depends on the factory even though we put the estimated shipping month of the preorder batch. There might be a possibility for a delay for the launch of the product and a delay for the delivery date from the factory. Also there is a possibility that the factory fails to produce the product by their side and in this case we might need to refund you for your order.

All the brand new products have a warranty directly from the factory from 6-12 months depending on the brand and the model. You might have the SN code on the product and you could search the warranty period from the official website.

Normally, when it comes to maintenance or repair issues, if the product has to be sent back to the factory’s official maintenance center, for Bitmain and Whatsminer products you will cover the shipping fee to China but the factory will cover the shipping fee to send it back to you (The explanation regarding to this belongs to the factory) .